Notifications

Viafoura's advanced notification features keep users coming back. These features are specifically designed to give end users a personalized experience so they invest more time on your site.

The most effective notification methods to reach users are:

• Within the On-site Notification Tray
• Email Notifications
• Integrating your webhooks service with our Notifications Webhook

We recommend using all of these methods in combination with each other to provide the most reach to your users and drive further engagement.

Below is an explanation of each notification type currently supported by Viafoura.

On-Site Notification Tray notifications are triggered when:

General

• Publisher broadcasts an alert/message (e.g. Breaking News)
• New content is published with a topic or by an author they follow
• A user they follow posts a new comment
• A user follows them

Commenting / Conversations

• They receive a reply to their comment
• Someone has liked their comment
• A conversation they follow has a new comment published

Live Q&A

• They receive an answer to their question
• They receive a reply to their question/reply
• Someone has liked their question/reply

Ratings & Reviews

• They receive a reply to their review
• Someone has liked their review

Email Notifications are triggered when:

Commenting / Conversations

• They receive a reply to their comment

Live Q&A

• They receive an answer to their question
• They receive a reply to their question/reply

Ratings & Reviews

• They receive a reply to their review

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Notification Retention

Notifications that are produced by Viafouras out of box widgets will remain in the tray for 30 days before they are automatically removed. Notifications sent by calling our broadcast notifications API will remain in the tray for 3 days before they are automatically removed. The tray will show a maximum of 40 notifications, sorted by most recent.