Viafoura supports importing your existing user and comment data into the audience engagement platform. Viafoura stores its comment data in a unique way that is optimized for quick access and data resiliency. To facilitate this, clients will be required to export their data in a standardized comma-separated-values format (CSV Format). Our system then parses this data and inserts it into your Viafoura instance.
Please contact your Customer Success Manager for detailed formatting documentation and steps to migrate your data.